Examlex
Which of the following are NOT used in service recovery to please customers?
Ledger
A book or collection of accounts in which transactions are recorded, categorized, and summarized.
Owner's Equity
The residual interest in the assets of a company after deducting liabilities, representing the ownership value in the company.
Owner's Drawings
The amount of money taken out of a business by its owner for personal use.
Revenues
Revenues are the total amounts of money earned by a company from its business activities, before any expenses are deducted.
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