CPA in Customer Service Management Stands for ______

question 79

Multiple Choice

CPA in customer service management stands for ______.

• A)customer profitability analysis
• B)company profitability analysis
• C)collective profitability analysis
• D)convenient profitability analysis

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Definitions:

Membership

The state of being a member or part of a group, organization, or society.

Role Placement

The assignment of individuals to specific positions or roles based on their skills, capabilities, and the needs of the organization.

Group Score

A collective measure or outcome achieved by a group of individuals in a task or assessment.

Status

An individual's social or professional position, typically in relation to others within a hierarchy or organization.