Customer Complaints and Order Status Information Are Measuring the ______

question 40

Multiple Choice

Customer complaints and order status information are measuring the ______ dimension of customer services.

• A)time
• B)reliability
• C)convenience
• D)communication

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Definitions:

Humans

Members of the species Homo sapiens, characterized by their ability to create complex language, culture, and utilize advanced tools.

Sounds

Oscillations that pass through air or a different medium and are perceived when they make contact with an individual's or creature's ear.

Basic Tastes

The human tongue's primary taste sensations which include sweet, sour, salty, bitter, and umami.

Citrus

Citrus refers to a genus of flowering trees and shrubs that produce fruit with a high vitamin C content, such as lemons, limes, oranges, and grapefruits.