Which of the Following Statements Is FALSE About Quality Customer

question 41

Multiple Choice

Which of the following statements is FALSE about quality customer service?

• A)Customers demand that businesses act in an ethically and socially responsible manner.
• B)Customers are not very knowledgeable about environmental issues such as carbon emissions.
• C)The social responsible behavior of businesses has an influence on the customers' purchasing decisions.
• D)Companies can no longer hide their unsustainable,unethical business practices.

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Definitions:

Regression Model

A mathematical representation of the relationship between a dependent variable and one or more independent variables.

Independent Variable

A variable that is manipulated or categorized to observe its effect on a dependent variable, without being affected by other variables in the experiment.

Error Variable

It represents the difference between observed and theoretical values in statistical models, attributable to randomness or unforeseen factors.

Standard Deviation

A calculation that determines the spread or inconsistency among values in a series, illustrating how far these values stray from their central value.