Which of the Following Performance Metrics Is NOT Correctly Associated

question 43

Multiple Choice

Which of the following performance metrics is NOT correctly associated with its description?

• A)time metrics-the amount of time to process an order,the transportation time,and similar variables
• B)efficiency metrics-evaluate inventory turnover or days of inventory on hand,as well as capacity and capital usage
• C)effectiveness metrics-evaluate the percentage of orders delivered on time and customer satisfaction metrics,such as number of customer complaints and percentage of returned items
• D)liquidity metrics-employee turnover,absenteeism rates