The Primary Objective of Managing Waiting Lines Is to ______

question 57

Multiple Choice

The primary objective of managing waiting lines is to ______ throughout any service or manufacturing facility.

• A)maximize total costs
• B)minimize total costs
• C)maximize total time
• D)minimize production volume

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Definitions:

Frederick Herzberg

An American psychologist best known for introducing job enrichment and the Motivator-Hygiene theory, also known as the Two-Factor Theory of motivation.

Maslow's Hierarchy

A psychological health theory based on meeting inherent human needs in order of importance, leading to the ultimate goal of self-actualization.

Physiological Needs

Fundamental human requirements for survival, such as food, water, shelter, and sleep, as identified in Maslow's hierarchy of needs.

Safety Needs

A level in Maslow's hierarchy of needs that entails security, safety, and stability in one’s physical and emotional environment.