Consider a Scenario in Which Customers Decide Not to Wait

question 48

Multiple Choice

Consider a scenario in which customers decide not to wait and receive service from a competitor.The lost sales are an example of ______.

• A)tangible costs
• B)fixed costs
• C)recurring costs
• D)intangible costs

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Definitions:

Peer Relationships

refer to the social connections and friendships among individuals of similar age, which play a crucial role in psychological and social development.

Development

A process of change and growth in physical, intellectual, or emotional dimensions, often occurring over time and through stages.

Families

Social units typically made up of members connected by blood, marriage, or adoption, who often live together and provide mutual support.

Friends

People with whom one has a bond of mutual affection, typically one exclusive of sexual or family relations.