According to the Operations Profile at the Beginning of Supplement

question 77

Multiple Choice

According to the operations profile at the beginning of Supplement 3,Manchester in England ______.

• A)is the smallest city in England
• B)has a population of nearly 2 million people in the metro and surrounding areas
• C)has one of the busiest airports in England
• D)is best known for its bobsled team

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Definitions:

Self-Managed Teams

Groups of workers who are given the responsibility and autonomy to manage themselves and make decisions about their work.

Goal Congruence

A situation in which company goals align with the personal goals of its employees, leading to enhanced organizational performance.

Customer Service

The support and guidance offered by a business to its customers and users of its products or services.

Business Unit Reporting

The process of preparing and presenting financial and operational information segmented by individual divisions or units within a larger organization.