Some Firms Use a Combination of Departmentalization Techniques

question 113

True/False

Some firms use a combination of departmentalization techniques.

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Definitions:

Order-Takers

Salespeople who only take orders by asking what the customer wants or waiting for the customer to order. They have no sales strategy and use no sales presentation.

Sales Process

The series of steps or stages sales professionals follow from initial contact with a potential client to closing the sale.

Want-Satisfaction

A sales technique focusing on identifying the desires of a customer and demonstrating how a product or service fulfills them.

Business Philosophy

An underlying set of beliefs and principles that guide a company's operations, decision-making, and strategies.