Which Service Is the Least Tangible

question 50

Multiple Choice

Which service is the least tangible?

• A) rented-goods services
• B) leased-goods services
• C) nongoods services
• D) owned-goods services

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Definitions:

Special Projects

Special projects refer to unique, temporary initiatives within an organization designed to achieve specific goals or resolve particular issues, often requiring dedicated resources and cross-functional collaboration.

Work Design Characteristics

Features of a job that influence its execution and how it is perceived by the employee, including task variety, autonomy, and feedback.

Job Characteristics Model

A theory that suggests jobs should be designed to have five key characteristics (skill variety, task identity, task significance, autonomy, and feedback) to increase employee motivation.

Extend

To increase in scope, range, or duration.