A Retailer Can Encourage Ethical Behavior Among Its Employees Through

question 49

Multiple Choice

A retailer can encourage ethical behavior among its employees through the development and communication of a ________.

• A) corporate mission statement
• B) code of ethics
• C) customer exchange policy
• D) customer service standard

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Definitions:

Model

In science and engineering, a model is an abstract representation meant to study, simulate, or explain the behavior of real systems or phenomena.

Discriminative Stimulus

A stimulus in the presence of which a particular response will be reinforced, used in behavioral psychology to study learning and conditioning.

Response-Outcome Relations

The understanding or concept in psychology that focuses on how actions (responses) are connected to their consequences (outcomes).

Species-Specific Predispositions

Innate behavioral tendencies or characteristics that are unique to particular species, influencing their ability to learn or react in specific ways.