Relationship Retailing Can Be Distinguished from Other Retail Strategies in That

question 93

Multiple Choice

Relationship retailing can be distinguished from other retail strategies in that it stresses ________.

• A) long-term relationships with existing customers
• B) obtaining a constant stream of new customers
• C) short-term relationships with both existing and new customers
• D) short-term relationships with highly profitable customers

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Definitions:

Substantial

Of considerable importance, size, or worth.

Excavation

The process of moving earth, rock, or other materials with tools, equipment, or explosives to clear a space for construction or mining.

Pertinent Information

Relevant or applicable data or details that are directly related to a particular matter or situation being considered.

Misrepresentations

False statements or claims, made unintentionally or intentionally, that induce someone into a contract or agreement.