Cultural Sensitivity Training Most Likely Focuses on Which of the Following

question 18

Multiple Choice

Cultural sensitivity training most likely focuses on which of the following?

• A) Training for first-time supervisors/managers
• B) Customer service training
• C) On-the-job training for designated group members
• D) Audiovisual exercises that provide scenarios for cross-cultural interpersonal skill development
• E) Sensitizing employees to the views of different cultural groups toward work

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Definitions:

Oxytocin

A hormone and neurotransmitter commonly associated with childbirth and bonding, often referred to as the "love hormone" for its role in promoting social and parental bonding.

Endorphins

Natural chemicals in the body that interact with brain receptors to reduce pain perception and lead to feelings of euphoria.

NK Cells

Natural Killer cells, a type of white blood cell that plays a crucial role in the body's immune response by targeting and killing virally infected cells and tumor cells.

External Locus

A belief system where individuals perceive their successes or failures as influenced by external forces or luck, rather than their own actions.