A National Sales Organization Has Implemented a Set of Training

question 42

Multiple Choice

A national sales organization has implemented a set of training courses on its intranet, with a link that allows employees to find and share answers to questions that arise with customers. ________ is the system that allows the sharing of knowledge and information throughout an organization.

• A) A strategy database
• B) Knowledge implementation
• C) A knowledge base
• D) A wisdom system
• E) Knowledge management

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Definitions:

Physiological Exhaustion

This refers to a state of extreme physical or mental fatigue usually resulting from prolonged stress or activity, leading to a diminished capacity for work or other activities.

Alarm Reaction

The initial phase of the stress response, where the body exhibits changes to prepare for fight or flight, as part of the General Adaptation Syndrome.

General Adaptation Syndrome

A theoretical model describing the body's response to stress in three stages: alarm, resistance, and exhaustion.

Stressor

A chemical or biological agent, environmental condition, external stimulus, or an event that causes stress to an organism.