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Henry, a Regional Manager for a Global Corporation, Is Meeting

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Henry, a regional manager for a global corporation, is meeting with several upset managers from the Rome plant about Michael, who is originally from Texas but moved to Italy to manage the Rome facility. Antonio, the assistant manager, tells Henry, "We all feel that Michael sees things only one way-his-and very seldom considers our perspective on things." Michael is employing a ________ management style.


Definitions:

Lateral Conflict

Disagreements or friction between colleagues at the same level within an organization.

Large Household Appliances

Major domestic appliances such as refrigerators, washing machines, and ovens, crucial for everyday household tasks.

Buyer Requirement

A set of criteria or needs specified by the customer which a product or service must meet.

Installation

The process of setting up or configuring a product or system so that it is ready for use.

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