This Question Contains Two Parts; Be Sure to Answer Both

question 100

Essay

This question contains two parts; be sure to answer both.
First, list and describe five basic behaviors that enable a manager to work on disagreements and keep them from flaring into out-of-control personality conflicts.
Second, suppose that you are dealing with a very unhappy assistant. He has worked for you for three years, and he has done excellent work, going above and beyond the call of duty. However, the company has placed a freeze on hiring and promotions, and for the last three years no employee has received more than a 2 percent raise. Your assistant is frustrated at his ever-increasing workload, and he wants to be promoted to a position with more responsibility and creativity. You suspect that he may be looking for another job. Which of the behaviors that you listed would you use to manage the conflict with your assistant? Be specific, and explain your answer.

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Definitions:

Payback Period

is the duration needed to recoup the cost of an investment, calculating the time it takes for returns to cover costs.

Average Accounting Return

A financial ratio that compares the average net income to the average investment made in a company.

Payback Method

A method in capital budgeting that measures the duration needed to recover an investment's expenses.

Short-Term Projects

Initiatives or tasks that are expected to be completed or yield results within a relatively brief period, typically less than one year.