When Describing Deming's Principles to a Colleague, Which of the Following

question 57

Multiple Choice

When describing Deming's principles to a colleague, which of the following would you NOT discuss?

• A) Quality should be aimed at the needs of the consumer.
• B) Companies should determine which workers are to blame for problems.
• C) Improved quality leads to increased market share and employment.
• D) Quality can be improved on the basis of hard data.
• E) Companies should aim at improving the system.

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Definitions:

Value Chain Optimization

A strategic process aimed at improving efficiency and competitive advantage by analyzing and optimizing each step involved in producing a product or service.

Enterprise Resource Planning (ERP) Systems

Integrated software platforms that manage a company's core business processes, such as finance, supply chain, operations, reporting, manufacturing, and human resource activities.

Electronic Data Interchange (EDI) Systems

A set of computer systems that allow the electronic transfer of business documents, such as orders and invoices, between organizations.

Just-In-Time (JIT) Inventory Systems

A supply chain management strategy that aims to reduce inventory costs by receiving goods only as they are needed in the production process.