Concepts Are Ideas That Represent

question 167

Multiple Choice

Concepts are ideas that represent

• A) a class or category of objects, ideas, or experiences.
• B) patterns of behavior.
• C) higher-order conditioning and secondary reinforcers.
• D) rules for public displays of emotion.
• E) none of these

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Definitions:

Performing a Task

The act of undertaking and completing a specific job, duty, or assignment.

Process Controls

Mechanisms and procedures implemented to regulate and optimize the performance of processes within an organization.

Formalization

Is written documentation of work rules, policies, and procedures.

Total Quality Management

A holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal.