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Which of the Following Quality Management Thought Leaders Is Generally

question 43

Multiple Choice

Which of the following quality management thought leaders is generally credited with contributing the insight that team learning is necessary to improve quality? 

Understand the behavior and psychology behind overindebtedness.
Know the legal rights and regulations concerning debt collection and consumer protection.
Understand the implications of personal bankruptcy and its effects on credit scores.
Recognize the impact of consumer choices on personal debt.

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