Joseph Juran Provided Guidance Regarding How to Conduct Quality Planning,quality

question 44

Multiple Choice

Joseph Juran provided guidance regarding how to conduct quality planning,quality control,and quality improvement.Which of the following items is NOT part of Juran's Quality Trilogy? ​ 

• A) identify all customers and their needs, develop requirements, and develop methods to satisfy those requirements. 
• B) work to identify root causes, not just symptoms 
• C) determine what to control, establish measurement systems, establish standards and compare performance to standards. 
• D) select and support improvement projects, select and implement solutions, and maintain control of improved processes.

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Definitions:

Common Stock

A type of equity security that represents ownership in a corporation, entitling the owner to vote at shareholder meetings and receive dividends.

Priority For Dividends

The order in which dividends are paid out to different classes of securities or shareholders, often based on the terms of the securities.

Bankruptcy

A legal proceeding involving a person or business that is unable to repay their outstanding debts, leading to the distribution of assets to creditors.

Preferred Stock

A category of corporate ownership that holds a superior claim over the company's resources and profits compared to common stocks, typically offering consistent dividend payments.