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The percentage of all e-mail that is spam averaged around ________ in 2017.
Management Processes
The series of ongoing actions and tasks undertaken by an organization's management to plan, organize, lead, and control operations.
Performance Metrics
Quantitative measures used to gauge an organization's or individual's performance, often in comparison to a standard or benchmark.
Benchmarking
The practice of comparing business processes and performance metrics to industry bests or best practices from other companies to improve performance.
Best Practices
Established methods or techniques that have been proven to lead to superior results and are used as benchmarks.
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