A ________ Is a Repository of Customer Information That Records

question 75

Multiple Choice

A ________ is a repository of customer information that records all contacts that a customer has with a firm and generates a customer profile available to everyone in the firm with a need to know the customer.

• A) customer service chat system
• B) CRM system
• C) data warehouse
• D) transactive content system

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Definitions:

Racial-ethnic Women

This term underscores women who identify with specific racial or ethnic groups, emphasizing their particular cultural and social experiences.

Migrant Laborers

Individuals who move from one region or country to another in search of employment opportunities.

18th

Referring to the eighteenth item in a series or the century spanning from 1701 to 1800 in the Gregorian calendar.

19th Centuries

The period from 1801 to 1900, characterized by significant political, social, and technological changes worldwide.