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At KTWest Communications,supervisors Meet with Employees at the Beginning of Their

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At K.T.West Communications,supervisors meet with employees at the beginning of their employment and also on an annual basis to review the employees' roles and discuss their jobs,skills,knowledge,abilities (SKAs) ,and other critical success factors needed to be successful members of the team.This type of ongoing review relates to the process of _____.


Definitions:

Individual Differences

Variations among individuals in their behavior, cognition, personality, and other attributes, which distinguish one person from another.

Consumer Behavior

The study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society.

Marketing

The method of marketing, selling, and distributing goods or services, encompassing market analysis and promotion activities.

Selective Distortion

The process by which individuals perceive and interpret information in a way that is biased by their previously held beliefs.

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