Which of the Following Is Not a Principle on Which

question 24

Multiple Choice

Which of the following is not a principle on which service experience design is based?

• A) Theme the experience.
• B) Eliminate negative cues.
• C) Mix in memorabilia.
• D) Encourage customer feedback.

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Definitions:

Battery

A criminal offense involving the intentional striking or physical contact with another person without their consent, resulting in potential harm.

Shove

A strong push, typically with one's elbow or shoulder, in a rough manner.

Offensive

Describes behavior, materials, or actions that are upsetting, insulting, or objectionable to individuals or groups.

Battery

An intentional unpermitted act causing harmful or offensive contact with the "person" of another.