Which of the Following Is Not True of Services

question 49

Multiple Choice

Which of the following is not true of services?

• A) The customer is the input.
• B) The customer takes an active part in the service.
• C) A service can be inventoried.
• D) Production and consumption occur simultaneously.

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Definitions:

Francis Cecil Sumner

Known as the first African American to receive a PhD in psychology, paving the way for future generations in the field.

Evolutionary Theory

A scientific theory that explains the diversity of life through the process of natural selection, where organisms that are better suited to their environment survive and reproduce.

Color Vision

The ability of the eyes to distinguish different wavelengths of light, enabling us to see a spectrum of colors.

Christine Ladd-Franklin

An American psychologist and logician known for her work in psychology of vision and color theory, as well as being one of the first women to make significant contributions to the field of psychology.