Of the Nine Dimensions of Service Competition, Three Are Regarded

question 68

Multiple Choice

Of the nine dimensions of service competition, three are regarded as most likely to become service losers. Which of the following is not one of those three vulnerable dimensions?

• A) Speed
• B) Price
• C) Dependability
• D) Personalization

Discern the negative consequences of powerlessness in organizations.

Identify the role and impact of informal structures and efforts in achieving organizational goals.

Understand the cognitive appraisal approach to stress and how perceptions influence stress levels.

Comprehend different coping strategies, including problem-solving and managing stressors.

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Definitions:

Antibiotics

Medicinal compounds used to kill or inhibit the growth of bacteria, used in the treatment and prevention of bacterial infections.

Ultraviolet Light

A form of electromagnetic radiation with a wavelength shorter than that of visible light, but longer than X-rays, which can have effects such as causing sunburn or vitamin D synthesis in the skin.

Cultural Hazards

Risks that arise from human behavioral practices, beliefs, and conditions in a society, often impacting health and safety.

Life Span

The maximum duration of life that a living organism can reach under ideal conditions.