Which of the Following Is Not an Incremental Service Innovation

question 11

Multiple Choice

Which of the following is not an incremental service innovation?

• A) Service line extension.
• B) Service improvements.
• C) Style changes.
• D) Service quality initiative.

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Definitions:

CIC

A term that may refer to multiple contexts, commonly "Community Interest Company" in the UK, designed for social enterprises that want to use their profits and assets for the public good.

Recommender System

A subclass of information filtering system that seeks to predict the "rating" or "preference" a user would give to an item.

Cross-Selling

The practice of selling additional products or services to an existing customer.

Analytical CRM

A type of Customer Relationship Management that focuses on analyzing customer data to make informed business decisions.