Ideas for New Service Innovations Often Originate with Customers

question 5

True/False

Ideas for new service innovations often originate with customers.

---

Definitions:

Emotional Intelligence

The ability to perceive, control, and evaluate emotions in oneself and others, and to use this information to guide one's thinking and actions.

Traditional Views

Traditional views refer to beliefs, values, or practices that have been long established and passed down through generations.

Gifted Children

Children who display exceptional intellectual abilities, creativity, or talent at a level significantly ahead of their chronological peers.

Terman's Longitudinal Study

A long-term research project that began in the early 20th century, studying the lives of gifted individuals.