In an Organization That Has Empowered Its Front-Line Employees, the Middle

question 21

Multiple Choice

In an organization that has empowered its front-line employees, the middle managers become ________.

• A) obsolete
• B) facilitators
• C) inspectors
• D) supervisors

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Definitions:

Illustrator

Non-verbal cues or gestures used to accentuate or complement verbal messages, often enhancing communication effectiveness.

Emblem

A symbolic object or a gesture that conveys a specific meaning recognized by members of a culture.

Courtship Readiness

An individual's preparedness for engaging in courtship, an often ritualized process intended to attract and secure a mate for a sexual or romantic relationship.

Preening

Self-grooming behavior often aimed at making oneself more attractive, which can be a sign of interest in social or romantic contexts.