________ Is Not One of the Dimensions of the E-S-QUAL

question 49

Multiple Choice

________ is not one of the dimensions of the E-S-QUAL Website survey instrument.

• A) Fulfillment
• B) System availability
• C) Navigation
• D) Privacy

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Definitions:

Participant Modeling

Technique in which a model demonstrates the desired behavior in a step-by-step, gradual process while the client is encouraged to imitate the model.

Systematic Desensitization

is a behavioral therapy technique used to reduce fear or anxiety by gradually exposing the patient to the fear object or context.

Extinction

In psychology, the gradual weakening and eventual disappearance of a conditioned response when the conditioned stimulus is no longer paired with the unconditioned stimulus.

Eye-Movement Desensitization

a component of EMDR therapy focusing on alleviating the distress associated with traumatic memories through guided rapid, rhythmic eye movements.