Which One of the Following Is Not an Approach to Service

question 38

Multiple Choice

Which one of the following is not an approach to service recovery?

• A) Case-by-case.
• B) Systematic-response.
• C) Unconditional guarantee.
• D) Early intervention.

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Definitions:

Intrinsic Motive

Motivation driven by internal rewards, such as personal satisfaction or the joy of mastering a new skill, rather than external pressures or rewards.

Socialization

The process by which individuals learn and adopt the norms, values, behavior, and social skills appropriate to their society.

The Work Ethic

A set of values centered on the importance of working hard and demonstrating discipline, diligence, and responsibility in one's professional life.

Retirement Stage

A phase of life typically characterized by the cessation of full-time work, often accompanied by adjustments in lifestyle and finances.