Which One of the Following Is Not an Example of a High

question 1

Multiple Choice

Which one of the following is not an example of a high customer contact service?

• A) Dry cleaning.
• B) Banking.
• C) School.
• D) Hotel.

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Definitions:

Intoxicated

A state of being under the influence of alcohol or drugs, which impairs cognitive and physical abilities.

Conditioned Response

A learned response to a previously neutral stimulus that has become associated with an unconditioned stimulus.

Unconditioned Response

The automatic and natural reaction elicited by an unconditioned stimulus without the need for prior learning or conditioning.

Conditioned Response

A learned response to a previously neutral stimulus that has become associated with an unconditioned stimulus through conditioning.