Which of the Following Is Not an Advantage of Offering

question 15

Multiple Choice

Which of the following is not an advantage of offering a service guarantee?

• A) It acts as a mechanism to differentiate the firm from its competitors.
• B) It advertises the firm's commitment to quality.
• C) It allows employees to interpret broadly the firm's service standards.
• D) It acts as a means of receiving feedback from customers.

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Definitions:

Capitalists

Individuals or entities that own capital goods or investments and use them to generate profits, typically by investing in businesses and supporting or engaging in commerce.

Theocratic

Pertaining to a form of government in which a deity is recognized as the supreme civil ruler, with the deity's laws being interpreted by ecclesiastical authorities.

Anarchic

Lacking order, governance, or authoritative structure, often resulting in chaos or disorder.

Republic

A form of government in which the country is considered a "public matter" with officials elected by the people.