Lean Service Is Based Upon the Toyota Production System

question 10

True/False

Lean service is based upon the Toyota Production System.

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Definitions:

Observational Learning

Acquiring understanding by observing the actions of others and the consequences that follow.

Biological Basis

The underlying physiological and genetic components that attribute to specific behaviors, traits, or conditions.

Observational Learning

The process of learning through watching others, retaining the information, and then later replicating the behaviors that were observed.

Prosocial Behavior

Positive, constructive, helpful behavior. The opposite of antisocial behavior.