Which of the Following Is Not an Element of a Quality

question 16

Multiple Choice

Which of the following is not an element of a Quality Improvement Program?

• A) Emphasizing subjective data over difficult-to-analyze objective data.
• B) Maintaining SOPs for routine and crisis situations.
• C) Assuming employees are self-motivated and innovative.
• D) Focusing on customer satisfaction.

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Definitions:

Social Skills

The abilities necessary for effective interpersonal behavior, such as communication, empathy, conflict resolution, and relationship building.

Less Expensive

This term refers to goods or services offered at a lower price compared to other alternatives.

Unhappiness

A feeling of sadness, discontent, or general dissatisfaction with one's circumstances or life in general.

Therapy Group

A form of psychotherapy involving one or more therapists treating a small group of clients together, focusing on interpersonal dynamics.