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Service Tangibility Increases as the Focus of the Service Moves

question 45

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Service tangibility increases as the focus of the service moves from property to people to process.


Definitions:

Supply Chain Operation

The execution and management of activities involved in sourcing, procurement, conversion, and logistics management to produce and deliver goods or services.

Logistics Facility Location

The strategic decision-making process regarding the placement of logistical facilities, such as warehouses and distribution centers, to optimize supply chain efficiency.

Supply Chain Network Redesign

The process of reassessing and altering the structure of a supply chain to improve efficiency, reduce costs, or meet new market demands.

Containers

Large, standard-sized metal boxes used for transporting goods over long distances, especially for international shipping.

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