Which of the Following Is Not an Effective Way to Manage

question 17

Multiple Choice

Which of the following is not an effective way to manage the psychology of waiting?

• A) Prominently display time with a large analog clock.
• B) Inform customers when long waits are anticipated.
• C) Use diversions to occupy customer waiting times.
• D) Employ a take-a-number system to ensure fairness.

Comprehend the outcomes and benefits of strong communication skills within an organization.

Understand the process and goals of effective communication.

Recognize the principles of professionalism in communication.

Understand the dynamics and types of formal and informal communication networks within organizations.

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Definitions:

Customer Due Dates

The specified dates by which a product or service must be delivered to the customer, often impacting satisfaction and retention.

Process-Focused Facilities

Facilities designed to manage and improve processes that are not product-specific but rather focused on the sequence of operations to be performed, often requiring specialized equipment or skills.

Repetitive Facilities

Facilities designed for high-volume, repetitive operational processes, focusing on efficiency and consistency in production.

JIT

Just-In-Time, a management philosophy aimed at eliminating waste by receiving goods only as they are needed in the production process.