Which of the Following Techniques Does Not Lessen the Boredom

question 12

Multiple Choice

Which of the following techniques does not lessen the boredom of waiting customers?

• A) Placement of mirrors in elevators.
• B) Telling customers how long the wait is at different points in the queue.
• C) Installing a television tuned to CNN.
• D) Displaying time with a large analog clock.

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Definitions:

Hormones

Chemical substances produced in the body that regulate the activity of cells or organs.

Psychologists

Professionals who study mental processes and behavior in humans and animals.

Neurotransmitters

Chemical messengers that transmit signals across a chemical synapse, from one neuron (nerve cell) to another target neuron, muscle cell, or gland cell.

Medulla

The lower part of the brainstem, controlling essential life-sustaining functions such as breathing, heart rate, and blood pressure.