Additional Case 2.1 Benson Manufacturing Is a Young, Small Firm That Makes Computer

question 137

Multiple Choice

Additional Case 2.1
Benson Manufacturing is a young, small firm that makes computer components and peripherals for assemblers like Dell and Gateway. Benson's market share is highly volatile based on the entrance and exit of competitors into the market. Benson buys raw materials from several suppliers who also supply competitors. The firm has two layers of management between the CEO and the component maker on the line.
The firm's CEO read a book about innovation and organizational change and now wants to look at what HR should do about reorganizing and changing staffing practices. The CEO wants to reduce costs in order to increase profit margins because he believes that margins will continue to shrink.
While productivity and quality are largely functions of the machines used in the process, the CEO still wants to focus on motivating Benson employees. He wants to motivate them by increasing wages through a bonus program, improving working conditions, and providing job security.
-Refer to Additional Case 2.1.The CEO most likely read a book that referred to the motivation theory of:

• A) Frederick Herzberg
• B) Richard Hackman
• C) Edwin Locke
• D) Henry Mintzberg

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Definitions:

Brightness

The perception of visual light intensity; the quality of being lighted, often quantified in terms of luminescence.

Saturation

The point at which a substance can no longer absorb or dissolve another substance, or in qualitative research, the point at which no new information is found.

Hue

The attribute of colors that enables an observer to classify them as red, green, blue, and so on, often determined by the wavelength of light.

Wavelength

The distance between successive crests of a wave, especially points in a sound wave or electromagnetic wave.