Creativity Training

question 27

Multiple Choice

Creativity training:

• A) provides long-term results.
• B) is difficult to evaluate for effectiveness.
• C) tends to solve more problems than other types of training.
• D) primarily benefits employees who work in virtual teams.

---

Definitions:

Word of Mouth

The passing of information from person to person through oral communication, which can have a significant impact on perceptions and behavior.

Trial and Error

A problem-solving method involving repeated, varied attempts which are continued until success, or until the agent stops trying.

Centralization Principle

A management approach where decision-making authority is concentrated in the higher levels of an organization.

Fayol's Centralization

A principle proposed by Henri Fayol that advocates for the concentration of decision-making authority at the top levels of an organization.