The Speak-Up Program at CIGNA Is an Open Door Policy

question 114

Multiple Choice

The speak-up program at CIGNA is an open door policy that:

• A) requires employees to begin with their supervisors.
• B) provides access through HR to upper management.
• C) uses e-mail for anonymous management feedback.
• D) lets workers jump directly to upper management.

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Definitions:

Free Recall

A test of memory in which a person is asked to remember information without explicit cues or prompts.

Flashbulb Memories

Highly detailed and vivid memories of significant or emotional events, which seem to be recorded in the mind like a photograph.

Eidetic Images

Vivid and detailed images or mental pictures that can be recalled with high precision, often referred to as photographic memory.

Elaborative Rehearsals

A memory technique that involves thinking about the meaning of the term to be remembered, as opposed to simply repeating the word to oneself.