Proactive Customer Monitoring Involves Identifying and Addressing Customer Trends and Problems

question 122

True/False

Proactive customer monitoring involves identifying and addressing customer trends and problems after they occur.

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Definitions:

Fee-For-Service

A payment model where services are unbundled and paid for separately, often seen in healthcare settings.

Cost-Efficient

Economically advantageous, achieving the best possible outcome or value with the least waste of resources or effort.

Community Rating

A pricing strategy where health insurance premiums are not based on an individual’s health status or age but are the same for all members of a community.

Average Risk

The standard level of chance or probability that an individual will encounter a specific event or condition, used as a baseline in risk assessments.