When Tom Valerio Joined CIGNA Property & Casualty,the Company Was

question 24

Multiple Choice

When Tom Valerio joined CIGNA Property & Casualty,the company was faltering due to poor underwriting decisions and multiple claims from natural disasters.Valerio's vision was for CIGNA to become a top-quartile,specialist property and casualty company.It was a radical proposition.What role did Valerio fill in this case?

• A) change ombudsman
• B) staff moderator
• C) change mentor
• D) change agent

---

Definitions:

Local Anesthesia

A type of anesthesia used to numb a specific area of the body to prevent pain during surgical procedures or tests.

Sympathetic Nervous System

Part of the autonomic nervous system that activates the body's fight or flight response.

Endocrine System

A collection of glands that produce hormones which regulate metabolism, growth and development, tissue function, sexual function, reproduction, sleep, and mood, among other things.

Glands

Organs in the body that secrete hormones or other substances directly into the blood or onto a surface within or outside the body.