Spectrum Inc

question 41

Multiple Choice

Spectrum Inc. received a large order from an important customer. Spectrum would not be able to meet the shipping date under its current organization in operations. The operations manager organized a special team of workers she knew who worked well together. The order was completed and shipped on time. What was the key benefit that resulted from creating the team?

• A)groupthink  
• B)job specialization  
• C)effective management of diversity  
• D)speed and efficiency in product development

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Definitions:

Insight

The ability to understand the inner nature of things or to gain an intuitive understanding of complex situations or problems.

Algorithm

A set of rules or a step-by-step process designed to perform a specific task or solve a particular problem.

Heuristic

A simple thinking strategy that often allows us to make judgments and solve problems efficiently; usually speedier but also more error-prone than an algorithm.

Tools

Devices or implements used to carry out a function or perform a task, often making jobs easier or possible.