What Is the Last Step of Empathetic Listening

question 67

Multiple Choice

What is the last step of empathetic listening?

• A) ask for clarification
• B) summarize what the speaker has said
• C) respond with feelings and then facts
• D) engage in problem identification

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Definitions:

Deficiency Motivation

Motivation that arises from the lack of essential needs, leading individuals to seek fulfillment to overcome the feelings of deficiency.

Cognitive Needs

Mental requirements or desires that drive individuals to seek knowledge, explore, and understand their environment.

Emotionally Healthy

Pertains to a state of wellbeing where an individual recognizes, understands, and effectively manages their emotions.

Safety Needs

According to Maslow's hierarchy, these are the requirements for physical security, stability, and freedom from fear.