Judy Is Arranging the End of Year Party at a Restaurant

question 27

Multiple Choice

Judy is arranging the end of year party at a restaurant for the company's employees. Judy considered a new restaurant but decided to make a reservation at the one she has used in the past since she has never been disappointed. What characteristic of the restaurant keeps Judy returning?

• A)reliability  
• B)assurance  
• C)responsiveness  
• D)tangibility

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Definitions:

Naturalistic Environment

A setting that closely mimics the real-world or natural conditions in which behaviors or phenomena occur.

Laws Of Behavior

Fundamental principles that describe how behaviors are learned and exhibited by individuals, often studied in psychology and behavioral science.

Psychological Problems

Issues or disorders related to mental health that affect an individual’s thinking, feeling, behavior, and overall functioning.

Relationship Satisfaction

Relationship satisfaction refers to the degree of contentment and positive feelings individuals have towards their intimate relationships.