What Does TQM State a Company's Primary Goals Should Be

question 26

Multiple Choice

What does TQM state a company's primary goals should be?

• A)Earning profits and customer focus should always be a company's primary goals. 
• B)Quality levels and customer satisfaction should be a company's primary goals. 
• C)Customer focus and customer satisfaction should be a company's primary goals. 
• D)Quality levels and earning profits should be a company's primary goals.

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Definitions:

Competency

A combination of skills, knowledge, and behavior that contributes to an individual's ability to perform tasks effectively.

Headcount

The total number of individuals employed by an organization, including all full-time and part-time staff.

Head Office

The primary office or headquarters where the key administrative activities of an organization are conducted.

Outsourcing

Outsourcing involves contracting out certain business processes or functions to external providers, typically to reduce costs or focus on core competencies.