Identify the Following Terms

question 14

Short Answer

Identify the following terms.
-bhakti

Understand effective strategies for responding to loss of sales or accounts to competitors.

Recognize the importance of investment in customer relationships based on potential sales.

Appreciate the value of non-verbal communication and gestures in maintaining customer relationships.

Learn best practices in handling customer complaints and issues with products.

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Definitions:

Credit Balance

The amount of money that a company or individual has available in their account, indicating a situation where the total credits exceed the total debits.

Accounts

Financial records of an organization that represent transactions and their effects on its assets, liabilities, and equity.

Chart of Accounts

A structured list of all the accounts in a company’s general ledger, which records all financial transactions.

Journal Entry

A record in the books of accounts that represents a transaction and its effect on various accounts.