Which of the Following Represents the Overall Approximate Worth of a Customer

question 82

Multiple Choice

Which of the following represents the overall approximate worth of a customer to a company in economic terms?

• A) net present value (NPV)
• B) customer lifetime value (CLV)
• C) customer present value (CPV)
• D) customer future value (CFV)

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Definitions:

CAN 2.0

See Control Area Network. The platform used as the data backbone for CAN-C (auto/light duty) and J1939 (truck/heavy equipment) serial data bus communications.

J1939 Data Bus

A communication network protocol based on CAN (Controller Area Network) designed for heavy-duty vehicle communication, enabling the interchange of electronic data between components.

Bus Topology

In multiplexing, it means that no single controller networked to the data bus has more priority than another; in other words, no ECM/ECU is in charge.

Data Bus

A communication system within a computer or electronic device used for transmitting data between components.