What Is the Most Commonly Accepted Theory of Consumer Satisfaction

question 94

Multiple Choice

What is the most commonly accepted theory of consumer satisfaction?

• A) attribution
• B) balance
• C) expectancy/disconfirmation
• D) satisfaction/dissatisfaction

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Definitions:

Wireless Access Points

Devices that allow wireless devices to connect to a wired network using Wi-Fi or related standards.

Portable Devices

Electronic devices that are small enough to carry with you easily, such as smartphones, tablets, and laptops.

Communication Server

A server that manages all communications between devices on a network, facilitating messaging, email, and other forms of digital communication.

E-Mail

Electronic Mail, a method of exchanging digital messages across the Internet or other computer networks.